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Shipping & Returns

8. Shipping costs
To allow our customers a simple and transparent calculation of shipping charges, SSB-Electronic GmbH waives on having costs for logistics share, warehousing or even fuel surcharges separately. These are already included in our shipping costs.

8.1 Delivery to end customers
All goods are insured with an insurance value of 500 Euro. A higher value insurance is available on request and at additional costs.
Shipping by express is also possible and is calculated by effort. Please specify when ordering.

8.1.1 Standard Delivery within Germany:
The shipment of goods in this zone will cost 8 EUR net (excl. 19% German Sales Tax) plus 2,50 EUR net for packaging per parcel up to 29 Kg and is carried through courier DHL. All consignments of more than 29 Kg weight can be declared as bulky and charged at cost.

8.1.2 Standard Shipping within the EU, outside Germany:
The shipment of goods in this zone is calculated according to EU zone tariffs and effort.

8.1.3 Standard Shipping worldwide, outside the EU:
The shipment of goods in this zone is charged at cost.

8.2 Delivery to business customers:
Business customers are served by UPS. The shipping costs are calculated per package with an insured value of € 500, - Euro. A higher value insurance is available on request at extra cost.
The conditions are the same as in 8.1. above.
9. Minimum order value
The minimum order value is 30 € net (excl. 19% German sales tax).

10. Export
We export worldwide on a daily basis. Payment may be made by advance payment (BIC, SWIFT) or credit card. Foreign orders within the EU will be executed VAT-free, if the VAT-ID number has been told by the customer during the order process. Without a VAT-ID number no VAT can be subtracted. Reclamations because of this reason cannot be acknowledged. SSB-Electronic GmbH reserves the right to re-calculate import duties, brokerage fees and country specific value added tax sums. On request we take over the formalities for the creation of an export declaration for our customers. For this service we will charge an amount of 15 Euro net. For deliveries with DHL into the EFTA-countries (Iceland, Liechtenstein, Norway, Switzerland) we'll charge an export fee of 24 Euro net.